Effective February 26, 2021:
Arkansas is operating under a statewide mask recommended guideline for all persons over the age of 10 when a distance of six feet or more cannot be maintained.
Governor Asa Hutchinson has lifted the statewide mask mandate; however, the City of Little Rock continues to have a city-wide executive order mandating masks in public places where social distancing was impossible.
Taking into consideration all current COVID-19 related guidelines for large gatherings the following rules have been established for LRCVB managed facilities. These rules and regulations are necessary due to the recent changes handed down by the Governor which moves all former mandates to guidelines set and enforced by the venues. These guidelines will be re-evaluated every 30-days.
Effective through May 1, 2021 the following guidelines will be in place.
These will be evaluated every 30-days and adjustments may be made.
The Little Rock Convention & Visitors Bureau (LRCVB) operates the following public facilities: Statehouse Convention Center, Robinson Center, First Security Amphitheater, Ottenheimer Market Hall, and multiple downtown parking facilities. The health and wellbeing of our guests and patrons is of the utmost importance to LRCVB.
Providing a safe environment for our clients, visitors, attendees and staff is our top priority. Our team is committed to upholding the highest standards of cleanliness throughout our facilities. Considering the dramatic changes to public health guidance due to the COVID-19 pandemic, we have updated or enhanced many of our cleaning and safety protocols to help ensure the safety and security of everyone who walks through our doors. We will adjust these protocols as new information and local guidelines are enacted.
Requirements for groups:
Banquets & Classroom Seating:
Theater Seating & Robinson Performance Hall:
Cleaning Products and Protocols: The facility, including seating, shall be cleaned and disinfected before and after each use. Utilize only cleaning products and protocols which meet EPA guidelines and are approved for use and effective against viruses, bacteria and other airborne and bloodborne pathogens.
Frequent Contact Surfaces: All frequent contact surfaces shall be cleaned and disinfected on a frequent basis during event hours and following all events. Frequent contact surfaces including, but not limited to, front desk check-in/ticket counters, public water fountains, door handles, public bathrooms, ATMs, stair and escalator handrails, concession counters, elevator call buttons, and common area tables and seating. Employees shall sanitize these areas at least once per hour when events are taking place at the facility.
Restrooms: Frequent and thoroughly disinfected during event hours. Restrooms feature touch-free soap dispensers, sink faucets, toilet fixtures, urinal fixtures, and paper-towel dispensers. The touch-free designs reduce cross-contamination and encourage better hygiene.
Meeting/Event Space: Enhanced cleaning and disinfecting conference room doors, tables, chairs, light switches, registration desks and other equipment after each group use.
Elevators and Escalators: Elevator buttons will be sanitized at least once per hour and no more than 2 guests at a time will be allowed in the elevators. Escalators handrails will be sanitized at least once per hour.
Entry Protocols: Signage shall be posted outside all entry points notifying guests of all distancing requirements and any other modified policies. Hand sanitizer stations will be located throughout each facility in public areas, and at each building entrance. The touch-free stations dispense an alcohol-based disinfectant that meets all CDC recommendations.
Signage: Print and digital signage in public areas, including restrooms, will remind guests of important hygiene measures and physical distancing. Additional signage with information that includes communicating COVID-19 symptoms, guidance to local public health resources in case testing or treatment is needed; materials describing good health practices to protect themselves and others; communications encouraging others to stay home if they are sick and stay home until they are well, and information outlining all First Aid locations shall be placed at each facility entrance.
Protocol for Event Setups: Seating capacities and floor plans will be reviewed on an event by event basis to ensure appropriate physical distancing that follows these guidelines (in coordination with Catering & Banquets). Signage shall be posted outside of meetings and events reminding guests of appropriate physical distancing guidelines.
Engineering: Control and optimize fresh air flow and building pressurization through HVAC enhanced filtration systems. This will offer the cleanest internal air possible and positive pressurization throughout the facilities.
Security: A clear bag policy shall be implemented until further notice. New protocols for magnetometers shall be implement; example: patrons without a clear bag shall hold keys and cellphones overhead as they walk through.
Ticketing: Tickets shall be scanned immediately following each security check point to eliminate lines at each performance hall entrance.
Hearing Impaired System at the Robinson Performance Hall: Will not be available for use during the initial phase and/or patrons must provide their own earphones in order to use the device.
Arkansas Department of Health
They can be reached at (800) 803-7847. Also, regular updates can be found here:
Centers for Disease Control (CDC)
Regular updates can be found at: